Lauren Alt-Kishpaugh
VP of Marketing
Direct mail can be the perfect complement to your account-based marketing (ABM) campaign—it shows commitment to the account, and is more engaging than most digital efforts.
If you’re embarking on a new ABM campaign, or are just looking for some ways to improve your existing ones, here are some effective direct mail ideas you can implement.
Incorporating direct mail in ABM campaigns can significantly amplify engagement and conversion rates, especially in B2B marketing. In the era of digital saturation, direct mail stands out for its physical and tangible nature, creating a memorable experience for target accounts. When done well, this approach also directly addresses the pain points of key decision-makers, offering a personalized touch that digital tactics often lack.
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By combining direct mail with digital marketing techniques, such as social media outreach and landing page integration, ABM campaigns can achieve a comprehensive, multi-touchpoint approach. This integration effectively captures the attention of high-value accounts, providing an omnichannel experience that aligns with the modern buyer’s journey. Direct mail pieces, such as swag, personalized notes, or creative direct mail packages, bridge the gap between online and offline marketing efforts, providing a unique opportunity to stand out and make a lasting impression.
Direct mail also enhances the ABM follow-up process, supporting sales teams with a tangible touchpoint that can be referenced in digital communications. With the ability to track and measure the impact of direct mail through advanced metrics and CRM integrations, marketing teams can continuously refine their ABM campaigns, ensuring they’re tailored to meet the specific needs and preferences of their target audience.
Personalized swag is a powerful tool in ABM campaigns, particularly when it resonates with the specific interests or brand identity of your target account. For instance, imagine a software company specializing in design tools targeting a graphic design agency. They could send custom-designed laptop skins or high-quality sketchbooks branded with both the software company’s logo and elements that reflect the design agency's aesthetic. This thoughtful approach not only demonstrates an understanding of the agency’s business but also creates a lasting brand impression. By aligning the swag with the recipient's brand identity or personal interests, you ensure that your direct mail stands out and fosters a deeper connection with decision makers.
By leveraging Postal's platform, companies can take personalized swag to the next level in their ABM campaigns. Postal offers a wide range of customizable swag options that can be tailored to mirror the unique brand identity or interests of your target accounts. Whether it’s co-branding sophisticated tech accessories or functional office items, Postal’s platform facilitates the selection and customization of swag that aligns perfectly with your ABM strategy. With Postal, your direct mail becomes more than a gesture—it becomes a strategic tool to deepen relationships with key decision-makers and reinforce your brand's message.
Try a free demo today and discover the impact of personalized swag in your ABM campaigns with Postal.
Themed gift boxes offer a creative and impactful way to engage with target accounts, particularly when they align with the themes of recent webinars or social media campaigns. For instance, following a webinar on sustainable business practices, a company could send out eco-friendly themed gift boxes to their target accounts. These could include items like reusable water bottles, eco-friendly stationery, and seed packets, all echoing the theme of sustainability discussed in the webinar. Another example could be a tech company hosting a webinar on innovation in technology, sending out gift boxes containing tech gadgets like wireless chargers or smart notebooks. These themed gift boxes not only reinforce the key messages of the webinars but also serve as a tangible representation of the company’s expertise and commitment to the theme, thereby strengthening the relationship with the target audience.
Incorporating targeted swag for specific events or webinars is a strategic move in ABM campaigns, particularly in B2B settings. For example, if a cloud computing company is participating in a tech conference, they could create swag bags containing items like branded USB drives, cloud-shaped stress balls, and notebooks with augmented reality features showcasing their services. These items, aligned with the event's tech theme, not only serve as functional and innovative gifts but also reinforce the company's brand identity. By tailoring the swag to the event's theme, the company ensures that its direct mail resonates with the interests of the attendees, enhancing engagement and recall.
Sending product samples as part of your ABM campaign is a direct and impactful way to showcase your offerings. In a B2B context, let's consider a gourmet coffee supplier targeting office managers of large corporations. Sending sample packs of their premium coffee range allows the recipients to experience the product firsthand. This approach not only provides a tangible taste of the product's quality but also demonstrates the supplier’s commitment to enhancing office coffee experiences. Ultimately, product samples are an effective way to give decision-makers a direct experience of what you offer, potentially leading to larger corporate orders.
Aligning direct mail with seasonal themes or holidays is a fun and effective way to maintain relevance and engagement. For instance, a software company could send out custom-designed New Year planners to its target accounts at the end of the year. These planners, branded with the company’s logo and integrated with tips for digital organization, would be both practical and thematic. Seasonal gifts like these not only acknowledge the time of year but also keep the brand at the forefront of decision-makers' minds, enhancing brand recall and customer experience. The key is to choose gifts that are both relevant to the season and meaningful to the recipient, thereby creating a memorable touchpoint in your ABM strategy.
Including handwritten notes in your direct mail can significantly enhance the personal touch of your ABM campaign, leading to increased response rates. For example, a B2B marketing firm reaching out to potential clients could include handwritten notes expressing genuine interest in solving the specific challenges faced by each prospect. These notes could reference previous work, industry pain points, or specific discussions from earlier touchpoints, showing a personalized approach and attention to detail. This level of personalization in direct mail campaigns can transform a standard outreach into a memorable experience, encouraging recipients to engage more deeply with your brand.
Sending interactive gadgets or tech items related to your product or service is an excellent way to engage key decision-makers. Imagine a cybersecurity company launching an ABM campaign targeting CTOs of large organizations. They could send a branded, encrypted USB drive containing a personalized video message and interactive presentation on cybersecurity threats and solutions. This approach not only captures the recipient’s attention with a useful gadget but also engages them with relevant and interactive content. Such innovative direct mail items can spark curiosity and interest, leading to more productive follow-up conversations and higher engagement in your ABM campaigns.
Including flyers with personalized URLs in your direct mail campaign can significantly enhance the customer experience and allow for better tracking of engagement. Imagine a software company targeting CFOs with a new financial management tool. They could send flyers that lead to a customized landing page, designed specifically for CFOs, featuring in-depth information about the tool’s benefits for financial management. The personalized URL could also be tracked to gauge interest levels and interaction with the content, providing valuable metrics for the sales and marketing teams to follow up effectively. This tactic not only personalizes the customer journey but also integrates digital marketing strategies with direct mail, optimizing the overall effectiveness of the ABM campaign.
By integrating direct mail into your ABM campaigns, you’ll create impactful and memorable experiences for your target accounts. With Postal’s platform, you can streamline these initiatives, optimize your marketing efforts through automation, and ensure each direct mail piece is a step towards building a stronger relationship with your target audience.
Discover how Postal can transform your ABM campaigns and boost your conversion rates today.